It’s not that the songs are bad. It’s not that your team can’t play them. And it’s not even that your people don’t want to engage. Most of the time, the issue is much simpler—people don’t like feeling behind. The moment someone feels like they don’t know what’s going on, they begin to disengage. And if we’re not careful, we create that moment for them without even realizing it.

It’s been several years since I sat down and listened to an entire album front to back. I didn’t listen to this album thinking I would write a review. I simply wanted to hear the heart and see the picture Paul painted.

Just because it doesn’t bother you, doesn’t mean it doesn’t bother them.